![]() ![]() Most of the time I use Apple's Preview to view and markup PDFs (don't get me started on how clunky marking up documents has become in Acrobat.). ![]() It does that even without having to "Convert scanned page to Searchable Image". Now sometimes, I can open a 15 page architectural drawing and have the spinning beach ball for 5 minutes before it lets me close the file and try again. I'm sure the Adobe support person also knew it, but he was very confident that my problem was solved forever. So deep down I knew it wasn't actually the answer. It even sort of made sense how cleaning out all the gak would be "the fix", but there were still so many people having this same issue with brand new Macs. After doing that, Acrobat Pro DC worked like it was intended. It required me working with Adobe support to delete and completely remove everything ever touched by any Adobe software product that was installed on my Mac. You can probably find it if you're bored. I posted about it in this thread at some point in the past. Eventually it has to get fixed, unless we're all being secretly being Punk'd and there will be this big haha moment three days before I retire in 2035.īesides that nonsense, I did have a little luck getting mine to work better too. ![]() I'm glad there are people like you still trying to figure it out. I just think when you selected "Correct Answer," everyone who has tried EVERY "fix" out there, they get frustrated because we know it's not fixed. I have disabled the Show Online storage while opening and saving files, as suggested in other threads to no avail. Having spoken with other macOS users (I work in I.T.), this is not merely an individual user issue but a broader problem plaguing Adobe Acrobat in general. Given the cost of this software, I would really appreciate some help from Adobe's support team, as well as an indication that they are planning on doing something about what is clearly an egregious lack of concern over glaring optimization issues. I am running the latest version of Adobe Acrobat Pro DC and macOS Mojave and have never seen these issues alleviated by two years of updates. My computer is a relatively powerful: 2016 15-inch MacBook Pro connected to an eGPU with Radeon RX 580 and an LG 4K monitor (more than enough power to edit PDFs). I have tried deleting the prefernce files outlined in other topics, which did nothing to alleviate the issue at all. It appears to be very poorly optimized compared to other professional software titles which all run smoothly on macOS: Word, Excel, Pages, Numbers, etc. This happens no matter what the size of the PDF is from less than 1 MB to 10+ MB. For the last two years I have had consistent problems with Acrobat Pro DC being extremely slow/stuttery while scrolling, highlighting, commenting on a document. ![]()
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